BIG
    Growth
    Case studies
    ApproachAt-home health testing subscription

    Building a User-Centric Ads Strategy

    Finding an ad-creative strategy that genuinely resonated with the product's core user segments.

    Product
    At-home health testing subscription
    Model
    Annual subscription at $180/yr
    Timeframe
    1 month

    The approach

    • Polled users directly to identify core needs ("Which of these is most valuable to you?")
    • Identified the key user value props from the responses
      • Cost savings over the alternatives
      • Achieving specific health goals
      • Doctor or trusted-expert approval
      • Solving a specific, urgent need
    • Translated each validated value prop into its own ad-creative territory, hook, and messaging framework

    Most ad-creative strategy starts from what the team wants to say. This started from what users said they valued. Direct polling turned a guessing game into four distinct creative territories, each anchored to a value prop we already knew resonated, ready to test with real spend.

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